Nameservers act like a "directory" for your domain on the internet. They tell which server is responsible for handling traffic for your domain - that is, where the website and emails should be sent.
When someone types your domain name into a browser, the internet first queries the domain’s name servers, which then tell which server should be used to load the website or deliver emails.
By default, your domain’s nameservers usually point to the hosting provider delivering your web or email service. If you want to move your website or email to another provider, you often need to change the nameservers so they point there instead.
When you change the nameservers for a domain, you are effectively telling the internet that information about your website and email should now be retrieved from somewhere else. This means, for example, that:
It usually takes some time before the change fully takes effect - typically up to 24–48 hours - because the update has to propagate across nameserver systems worldwide (this is called "propagation").
During this period, some visitors may still see the old version of your website, while others already see the new one.
You can easily change your nameservers via Client Area > Domains > My Domains > Find domain > Manage.
Here, click on Nameservers, where you will have two options:
Once you have made the change, remember to save it. The update will then start to take effect, and within 24–48 hours, all visitors will automatically be sent to the new nameservers.
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